Reputation Intelligence for the Airline Industry

RepTrak for Airlines

Build trust, enhance safety perceptions, and manage risk with reputation insights tailored to the airline industry.

High Expectations in a High-Stakes Industry

Airlines face constant scrutiny from passengers, regulators, and the media. Delays, safety concerns, and environmental impact all present reputational risks. In an industry where public trust is critical, a single misstep can damage customer loyalty and investor confidence.

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Your Strategic Partner

RepTrak provides more than just data — we deliver actionable reputation intelligence and expert guidance tailored to the airline industry. Whether managing passenger satisfaction, safety perceptions, or operational transparency, our platform and Advisory team give you the insights needed to strengthen trust and mitigate reputational risks.

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Industry Expert Guidance

Recommendations from experts who understand the nuances of the Airlines industry across global markets.

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Proven Methodology

A scientifically validated approach, fine-tuned for Airlines, providing insights you can act on with confidence.

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Historical Database

Leverage millions of global data points from industry leaders to shape and strengthen your brand’s reputation strategy.

BUILT FOR DATA DRIVEN PR AND COMMUNICATIONS TEAMS

Navigating Turbulence, Building Trust

Stakeholder Analysis

Understand how passengers, regulators, and industry partners perceive your brand, and take proactive steps to build trust and strengthen relationships.

Stakeholder Analysis

2025 Transportation Report

Across the transportation industry, reputation travels farther than any passenger. As these businesses face relentless pressure to deliver safety, sustainability, and seamless experiences, every journey becomes a test of trust that can build loyalty or erode it overnight.

RepTrak's Transportation Report reveals how stakeholders really feel about airline companies today. Backed by data, it spotlights reputation wins in service reliability, safety, and sustainability and exposes gaps in citizenship, trust, and long-term resilience. Fill out the form to access insights that will help your company protect reputation, navigate disruptions, and strengthen stakeholder confidence in a high-stakes market.

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See the latest reputation insights

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The 2025 Transportation Report

Across the transportation industry, reputation travels farther than any passenger or package. As these businesses face relentless pressure to deliver safety, sustainability, and seamless experiences, every journey becomes a test of trust that can build loyalty or erode it overnight. RepTrak's Transportation Report reveals how stakeholders really feel about airline, rail, shipping, and automotive companies today. Backed by data, it spotlights reputation wins in service reliability, safety, and sustainability and exposes gaps in citizenship, trust, and long-term resilience.

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2025 Q2 Data Dose: One-Pager

This one-pager will tell you the 5 top issues that were named by consumers worldwide.

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Thierry D’Hers and Catherine Hernandez-Blades join RepTrak’s Board of Directors

RepTrak Appoints Thierry D’Hers and Catherine Hernandez-Blades to Board of Directors

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Reputation Readiness in France: Regional Trends in 2025

Our latest report breaks down the current state of reputation in France and is full of actionable insights.

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